Terms of service

Effective Date: December 2025

General

This website (the "Site") is owned and operated by LUNAX PTE. LTD. ("LUNAX NUTRA", "we", "our", or "us").

By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from LUNAX PTE. LTD.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of LUNAX PTE. LTD. and/or its affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws.

The Site is provided solely for your personal, non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site.

You may, however, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

User Submissions

By posting or submitting any material, including without limitation comments, reviews, testimonials, social media posts, photographs, videos, or other content to us via the Site, email, social media platforms, or otherwise, you represent that:

(i) You are the owner of the material or have obtained all necessary permissions to submit it; and

(ii) You are at least thirteen (13) years of age.

By submitting any material, you grant LUNAX PTE. LTD. a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, reproduce, modify, transmit, display, distribute, publish, create derivative works from, and otherwise exploit such material in any manner or medium now known or hereafter developed for any lawful purpose.

LUNAX PTE. LTD. has the right, but not the obligation, to use and display any postings or contributions and may elect to cease the use and display of any such materials at any time for any reason whatsoever.

Limitations on Linking and Framing

You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us.

However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate any of our material, content, or intellectual property into another website or service.

Disclaimers

Throughout the Site, we may provide links and references to third-party websites. Our linking to such websites does not imply endorsement or sponsorship of those sites, products, services, or information.

Neither we nor our affiliates operate or control any information, products, or services that third parties may provide on or through the Site or on websites linked to by us.

Any opinions, advice, statements, services, offers, or other information expressed by third parties are those of the respective authors and not those of LUNAX PTE. LTD.

THE INFORMATION, PRODUCTS, AND SERVICES OFFERED ON OR THROUGH THE SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE SITE OR THE RESULTS OF THE USE OF THE SITE IN TERMS OF ACCURACY, RELIABILITY, CORRECTNESS, OR OTHERWISE.

You agree at all times to defend, indemnify, and hold harmless LUNAX PTE. LTD., its affiliates, successors, assigns, officers, directors, shareholders, employees, contractors, and agents from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your breach of these Terms of Service.

Online Commerce

Certain sections of the Site may allow you to purchase products and services online.

You agree to be financially responsible for all purchases made by you or by someone acting on your behalf through the Site.

You agree to use the Site and purchase products solely for legitimate, personal, and non-commercial purposes.

You agree not to make purchases for speculative, fraudulent, or unauthorized purposes.

If you enroll in a subscription program, you authorize LUNAX PTE. LTD. to charge your payment method at the intervals disclosed during checkout until cancelled.

Failure to cancel a subscription before a renewal date does not automatically entitle you to a refund except as expressly stated in the applicable Refund Policy.

You agree to contact customer support and provide a reasonable opportunity to resolve any issue before initiating a chargeback or payment dispute.

Interactive Features

This Site may include reviews, comment sections, community forums, blogs, social media integrations, email services, and other interactive features.

You are solely responsible for any material that you post, upload, transmit, or otherwise make available through such features.

You agree not to:

Restrict or inhibit any user from using the Site.
Impersonate any person or entity.
Upload viruses, malware, or harmful software.
Attempt unauthorized access to the Site or related systems.
Violate any applicable law or regulation.
Post unlawful, abusive, defamatory, obscene, fraudulent, or misleading content.
Infringe upon intellectual property or privacy rights of others.
Use the Site for unauthorized advertising or solicitation.

LUNAX PTE. LTD. reserves the right, but not the obligation, to monitor, remove, edit, or refuse any content submitted to the Site.

Registration

To access certain features of the Site, you may be required to provide registration information.

You agree to provide true, accurate, current, and complete information and to update such information when necessary.

If we have reasonable grounds to suspect that information provided is inaccurate or incomplete, we reserve the right to suspend or terminate your account.

Electronic Communications

By registering on the Site, subscribing to our newsletters, or otherwise providing your contact information, you consent to receive electronic communications from LUNAX PTE. LTD., including emails, text messages, promotional offers, account notifications, and transactional communications.

You may opt out of promotional communications at any time as permitted by applicable law.

Passwords

If you create an account, you are responsible for maintaining the confidentiality of your username and password.

You are responsible for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any breach of security.

LUNAX PTE. LTD. shall not be liable for any loss arising from your failure to safeguard your account credentials.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL LUNAX PTE. LTD., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF, OR INABILITY TO USE, THE SITE, PRODUCTS, SERVICES, CONTENT, OR THIRD-PARTY MATERIALS.

IF YOU ARE DISSATISFIED WITH THE SITE, PRODUCTS, SERVICES, OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SITE AND PRODUCTS.

THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND LUNAX PTE. LTD. MAKES NO WARRANTY OF ANY KIND AS TO ITS ACCURACY, COMPLETENESS, OR SUITABILITY FOR ANY PARTICULAR PURPOSE.

Health & Wellness Disclaimer

THIS SITE OFFERS HEALTH, WELLNESS, FITNESS, NUTRITIONAL, AND DIETARY SUPPLEMENT INFORMATION FOR EDUCATIONAL PURPOSES ONLY.

YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD CONSULT A LICENSED PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL.

DO NOT DISREGARD, AVOID, OR DELAY SEEKING MEDICAL ADVICE BECAUSE OF SOMETHING YOU HAVE READ ON THIS SITE.

THE USE OF ANY INFORMATION PROVIDED ON THIS SITE IS SOLELY AT YOUR OWN RISK.

STATEMENTS REGARDING DIETARY SUPPLEMENTS SOLD BY LUNAX PTE. LTD. HAVE NOT BEEN EVALUATED BY THE UNITED STATES FOOD AND DRUG ADMINISTRATION ("FDA").

OUR PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

INDIVIDUAL RESULTS MAY VARY.

NOTHING STATED ON THIS SITE SHALL BE CONSTRUED AS THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL ADVICE.

Termination

We may cancel or terminate your right to use the Site or any portion of the Site at any time without notice.

In the event of termination, you are no longer authorized to access the affected portions of the Site.

The restrictions, disclaimers, indemnities, and limitations of liability contained in these Terms shall survive termination.

Testimonial Disclaimer

In accordance with Federal Trade Commission (FTC) guidelines concerning endorsements and testimonials, please be aware of the following:

Testimonials appearing on this Site are individual experiences reflecting the experiences of customers who have used our products.

Individual results vary and we do not claim that testimonials represent typical results.

The testimonials displayed may be edited for grammar, clarity, length, or formatting while preserving the original intent.

Testimonials are not intended to represent or guarantee that any current or future customer will achieve the same or similar results.

Any images, names, or identifying details may be modified to protect the privacy of individuals.

These testimonials are not intended to make claims that our products diagnose, treat, cure, mitigate, or prevent any disease.

Such claims have not been evaluated by the FDA.

Copyright Complaints (DMCA)

If you believe that content appearing on this Site infringes your copyright rights, you may submit a notice pursuant to the Digital Millennium Copyright Act ("DMCA").

Any DMCA notice must contain all information required under applicable law.

Counter-notices may also be submitted as permitted by the DMCA.

Governing Law & Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms, the Site, or products sold by LUNAX PTE. LTD. shall be resolved through binding arbitration administered by the American Arbitration Association (AAA).

The arbitration shall be conducted in English and the decision of the arbitrator shall be final and binding.

Class Action Waiver

You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or class member in a class, consolidated, representative, or private attorney general action.

Class arbitrations, class actions, and consolidated proceedings are not permitted.

Severability

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision shall be severed and the remainder of these Terms shall remain in full force and effect.

Subscription Billing Authorization

By enrolling in any subscription, auto-ship, continuity, membership, or recurring purchase program offered by LUNAX PTE. LTD., you expressly authorize us to charge the payment method provided during checkout for all applicable fees, taxes, shipping charges, and recurring subscription charges at the frequency disclosed during enrollment.

You acknowledge and agree that:

Your subscription will automatically renew unless cancelled.
Charges will be processed automatically using your selected payment method.
Billing dates may vary due to weekends, holidays, payment processing delays, or other operational factors.
Subscription pricing may change from time to time upon reasonable notice where required by applicable law.

You are solely responsible for ensuring your payment information remains current and valid.

If a payment method fails, we reserve the right to retry the charge, suspend shipments, suspend account access, or cancel the subscription.

Subscription Cancellation

Customers may cancel active subscriptions at any time through their account portal or by contacting customer support.

Cancellation requests must be submitted before the next billing date to prevent future charges.

Once a subscription renewal has been successfully processed, the order may already have entered fulfillment and may not be eligible for cancellation.

Failure to cancel before the renewal date does not create an obligation for LUNAX PTE. LTD. to provide a refund except as specifically stated in the applicable Refund Policy.

Repeated refund requests following multiple completed subscription deliveries may be reviewed for abuse and may result in account restrictions.

Chargeback & Payment Dispute Policy

Because LUNAX PTE. LTD. provides customer support channels and published refund procedures, customers agree to contact us before initiating any chargeback, payment reversal, bank dispute, or payment processor claim.

By purchasing from our Site, you acknowledge that:

You are responsible for reviewing all product descriptions, subscription disclosures, pricing information, and checkout terms prior to purchase.
You authorize all charges submitted during checkout.
You understand recurring billing disclosures presented during subscription enrollment.

We reserve the right to submit evidence to financial institutions, payment processors, card networks, and dispute resolution services regarding any disputed transaction.

Evidence may include:

Order records
Billing information
IP address records
Device identifiers
Delivery confirmations
Tracking information
Customer communications
Subscription authorization records
Acceptance of these Terms

Accounts associated with excessive chargebacks, fraudulent disputes, abuse of refund policies, or suspected payment fraud may be restricted, suspended, or permanently banned from future purchases.

Promotional Offers & Discounts

From time to time, LUNAX PTE. LTD. may offer promotional pricing, discounts, free gifts, bonuses, trial offers, coupons, limited-time offers, or other incentives.

Unless expressly stated otherwise:

Promotions may not be combined.
Promotions have no cash value.
Promotions may be modified or discontinued at any time.
Promotional inventory is available while supplies last.
Discounts apply only during the advertised promotional period.

If a purchase that included promotional items is refunded, the value of any free gifts, bonuses, or promotional products retained by the customer may be deducted from the refund amount where permitted by law.

LUNAX PTE. LTD. reserves the right to cancel orders involving pricing errors, promotional abuse, or unauthorized use of coupons and discounts.

Results Disclaimer

Any statements regarding customer experiences, weight management, energy levels, focus, wellness outcomes, fitness improvements, sleep quality, appearance, or other benefits are provided for informational purposes only.

Individual results will vary based on numerous factors including age, genetics, lifestyle, nutrition, exercise habits, compliance with product directions, existing health conditions, and other variables beyond our control.

No representation is made that any individual will achieve the same or similar results.

Examples, testimonials, case studies, customer reviews, and marketing materials should not be interpreted as guarantees of future results.

Affiliate Disclosure

LUNAX PTE. LTD. may compensate affiliates, influencers, content creators, publishers, advertisers, ambassadors, and referral partners for promoting our products and services.

Such compensation may include:

Commissions
Referral fees
Free products
Bonuses
Incentives
Other forms of consideration

Affiliates are independent contractors and are not employees, agents, partners, or representatives of LUNAX PTE. LTD.

LUNAX PTE. LTD. does not necessarily review or approve every statement made by affiliates and is not responsible for unauthorized claims made by independent promoters.

Customers should rely only upon information published directly by LUNAX PTE. LTD. when evaluating products.

SMS & Mobile Messaging Terms

By providing your mobile telephone number and opting into SMS communications, you expressly consent to receive recurring automated marketing messages, transactional notifications, customer support communications, and promotional offers from LUNAX PTE. LTD.

Consent is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by following the instructions provided in the applicable message.

Wireless carriers are not liable for delayed or undelivered messages.

LUNAX PTE. LTD. shall not be liable for any delays in receipt of mobile messages.

Product Availability

All products are subject to availability.

We reserve the right to:

Limit quantities purchased.
Refuse service.
Cancel orders.
Discontinue products.
Modify product formulations.
Change packaging, labels, ingredients, or product specifications.

Product images displayed on the Site are for illustrative purposes only and actual packaging may vary.

Compliance with Laws

You agree not to use our products or services for any unlawful purpose.

You are responsible for determining whether the purchase, importation, possession, or use of our products is permitted under the laws applicable to your jurisdiction.

LUNAX PTE. LTD. makes no representation that products available through the Site are appropriate, lawful, or available in every jurisdiction.

Force Majeure

LUNAX PTE. LTD. shall not be liable for any delay, interruption, or failure to perform resulting from events beyond our reasonable control, including but not limited to:

Natural disasters
Floods
Fires
Epidemics
Pandemics
Government actions
Supply chain disruptions
Transportation failures
Labor disputes
Utility interruptions
Internet outages
Cybersecurity incidents

Performance shall be excused for the duration of such events.

Entire Agreement

These Terms of Service, together with any policies and disclosures expressly incorporated by reference, constitute the entire agreement between you and LUNAX PTE. LTD. regarding your use of the Site and purchase of products and services.

These Terms supersede all prior communications, representations, understandings, and agreements relating to the subject matter herein.

No waiver of any provision shall be deemed a further or continuing waiver of such provision or any other provision.